Reference

Open bento 123 Legal terms before account access

bento 123 puts account rules, payment responsibilities and data choices in one Legal page so you can check them before opening an account.

Account termsData requestsWallet recordsLocal-law access
bento 123 Open bento 123 Legal terms before account access
LEGAL CONTACT PATH

Contact us when Legal questions stall

A clear contact path helps when a Legal question affects account access, a wallet record or a data request.

Account access Tell us if phone verification or a Legal eligibility check prevents access.
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction…
Data requests Ask us to correct, explain or remove eligible account details through the support route.
DATA HANDLING

Check how Legal data duties work

We keep the Legal process practical: you can see why account details are needed, ask what record is being used, and request a correction when something is wrong.

Account details

We use the phone number and account details you provide to connect your access request with the correct profile.

Cookie choices

Cookies may help retain session settings and remember parts of your account path.

Security checks

We may ask for account ownership confirmation before discussing private records or changing details.

Record retention

Some account and payment records may remain for the period needed for security, dispute handling or a legal request.

Correction requests

If your name, phone number or account detail is inaccurate, contact us with the correction you seek.

Who to contact

Use the support path connected with your account for Legal questions.

Find Legal answers before opening

These Legal answers cover the points you may want settled before phone verification or payment setup. If your situation is not covered, contact us through the account support path and include only the details needed to identify the request.

It covers account access, payment records, data handling, cookies, security checks, retention and requests to correct or explain your details. It is the starting point for Legal questions about your account.

Yes. Access or eligibility depends on local law. Check the rules that apply to you before opening an account, and do not proceed where local law does not permit the service.

Phone verification helps connect the account with the person requesting access and reduces account mix-ups. We may ask for further ownership confirmation before discussing private records or changing details.

Contact us through the account support path with your linked phone number and the detail you believe is wrong. We verify ownership first, then assess whether the requested change can be made.

We may use payment references, dates and account details to match wallet activity with your profile. Send only the reference needed for a check, never a password, PIN or full credential.

Yes. Ask us through the Legal contact path which cookie function you want explained. Cookies may retain session settings or support the account path, subject to the applicable Legal terms.

Use the support route connected with your account and describe the dispute clearly. Add the relevant payment reference or account message, but remove passwords and complete wallet or bank credentials.